Frequently Asked Questions
Delivery Information
🚚 Minimum 2 days' notice required for all orders
Standard Delivery ($8)
• Monday - North
• Tuesday - South & Central
• Wednesday - East
• Thursday - North East
• Friday - West
Delivery window: 10:00am – 5:00pm.
Select your preferred date ($18)
We will contact you upon order confirmation for your preferred delivery date and time.
Deliveries will be made between:
• 10:00am – 5:00pm
Perfect for birthdays, celebrations, and special occasions.
Self collection information
Self-Collection
Collection Address
The Promenade @ Pelikat, #01-89
Singapore 537643
Self-collection is available by appointment only.
Simply select Self-Collection during checkout and we will contact you via WhatsApp to arrange your preferred collection date and time.
Collection is available from Wednesday to Sunday, 11:00 AM to 3:00 PM.
To ensure sufficient preparation time, all orders must be placed at least 24 hours in advance of your preferred collection date.
Which delivery zone does my address fall under?
Standard Delivery by Region – $8
To keep delivery fees affordable, we offer deliveries based on the following regional schedule:
🟢 North (Monday)
Yishun, Canberra, Sembawang, Woodlands, Admiralty, Marsiling, Mandai, Springleaf, Upper Thomson, Seletar
🔵 South / Central (Tuesday)
Orchard, Novena, Toa Payoh, Bishan, Ang Mo Kio, Bukit Merah, Tiong Bahru, Queenstown, Redhill, Outram, River Valley, Chinatown, Marina Bay, CBD, Kallang, Lavender, Jalan Besar, Rochor, Bugis, City Hall, Dhoby Ghaut, Newton, Tanglin, Holland Village
🟡 East (Wednesday)
Paya Lebar, Eunos, Bedok, Tampines, Pasir Ris, Simei, Changi, Marine Parade, Katong, Joo Chiat, East Coast, Kembangan, Upper Changi, Loyang, Expo
🟠 North-East (Thursday)
Sengkang, Punggol, Hougang, Serangoon, Buangkok, Kovan, Compassvale, Rivervale, Fernvale, Anchorvale
🟤 West (Friday)
Jurong East, Jurong West, Bukit Batok, Bukit Gombak, Choa Chu Kang, Bukit Panjang, Clementi, Dover, West Coast, Boon Lay, Pioneer, Tuas, Tengah, Hillview, Beauty World
If you are unsure which region your address falls under, simply place your order and we will contact you via WhatsApp to confirm your delivery region and corresponding delivery date.
All delivery orders must be placed at least 2 days in advance of your preferred delivery date.
What if nobody is home during delivery?
With your permission, we can leave the cheesecake outside your door.
Our insulated cooler bag and ice packs can keep the cheesecake chilled for up to 3 hours after delivery. Once delivered, customers are responsible for bringing the cheesecake indoors and refrigerating it as soon as possible.
What makes Plus65 Cheesecake special?
Our signature cheesecake is the result of years of testing, baking, and refining a single recipe. Each cheesecake features a beautifully burnt top, a rich molten core, and our unique signature sponge cake base that perfectly complements the creamy cheesecake layer.
Is your cheesecake very sweet?
Not at all! In fact, one of the things customers mention most is that our cheesecake is "not too sweet" and "just nice." We intentionally use less sugar than many traditional cheesecakes, allowing the rich, creamy flavour to take centre stage.
If you're still unsure, feel free to drop by for a complimentary sample before deciding. We'd love for you to taste it for yourself!
What size is the cheesecake and how many people does it serve?
Our 7-inch cheesecake is typically cut into 8 comfortable slices, making it ideal for sharing with family and friends.
How should I store the cheesecake, and how long will it keep?
Keep your Plus65 Cheesecake refrigerated at 0°C–4°C immediately upon receiving.
For the best flavour and texture, we recommend enjoying it within 3–5 days of collection or delivery.
Freezing is not recommended. While the cheesecake remains safe to eat after freezing, the texture of the molten core and creamy filling may change after thawing.
For the best Plus65 Cheesecake experience, keep it refrigerated and enjoy it fresh.
Is Plus65 Cheesecake halal-certified?
No, Plus65 Cheesecake is not halal-certified.
However, our cheesecakes do not contain pork, lard, or any pork-derived ingredients.
Still have a question?
We're happy to help.
Feel free to WhatsApp us at 8688 4545 or send us a DM on our social media pages, and we'll get back to you as soon as possible.